Since the inception, HCI comprises of healthcare training institute and post graduation nursing institute dedicated to providing quality healthcare education and training. HCI Australia embraces latest technologies and tools in the design and delivery of its programs. This approach allows HCI to create new opportunities for students around the world develop and enhance their skills, and for governments and health sector organisations to more effectively develop healthcare workforce of the future.
Job Description
Student Support Officer encompasses a range of responsibilities focused on providing assistance, guidance, and support to students throughout their academic journey. The incumbent will play a vital role in fostering a positive learning environment by providing comprehensive support services to students.
Your responsibilities may include:
Ensure prompt and effective communication with students to address their queries and concerns.
Develop and implement initiatives to enhance the overall student experience and satisfaction.
Monitor academic progress, identify at-risk students, and collaborate with academic staff for intervention.
Develop and implement strategies to address the mental health and well-being of students, ensuring access to appropriate resources
Implement strategies to identify and support at-risk students, contributing to improved retention and academic outcomes
Streamline administrative processes to ensure efficiency and accuracy in managing student records.
Desired Skills and Experience
Qualifications:
Bachelor's degree in a relevant field (e.g., education, counseling, social work, psychology)
Experience
Previous experience in a similar role within an educational or academic environment is often preferred
Experience in managing administrative tasks or student records might be required or beneficial, depending on the specific responsibilities of the role
Expertise in academic advising, personal development, mental health, or well-being.
