The Institute of Health & Management (IHM) is a recognised leader in higher education for the community and healthcare sector. With campuses in Melbourne, Sydney, Perth, and Brisbane, IHM offers innovative bachelor's and postgraduate courses specialising in social work and nursing. Leveraging advanced technologies — including virtual reality simulations and e-learning platforms — IHM is committed to delivering high-quality, transformative education that prepares the next generation of social work and healthcare professionals.
Job Description
About the Role
At IHM Australia, we are passionate about helping students build meaningful careers in healthcare and community services. We are currently seeking a motivated and student-focused Student Recruitment Officer to join our growing team.
As the first point of contact for prospective students, you will play a key role in guiding students through their education journey, providing accurate course information, and supporting enrolment outcomes across domestic and international markets.
This is an exciting opportunity for someone who enjoys building relationships, achieving targets, and making a positive impact through education.
Key responsibilities include managing student enquiries, delivering accurate advice, and converting prospective leads into enrolments. The position also involves close collaboration with Marketing, Sales, and college teams to support both domestic and international students.
Key Responsibilities:
Engage with prospective students through phone, email, social media, and website enquiries
Provide personalised guidance on courses, career pathways, and study options
Support domestic and international students throughout the enrolment process
Meet intake and enrolment targets while maintaining a high standard of student service
Conduct campus tours and assist with student engagement activities and events
Maintain accurate student records and follow-up communications
Stay up to date with Australian student visa regulations and compliance requirements
Collaborate closely with Marketing, Admissions, Academic, and Campus teams to ensure a seamless student experience
Desired Skills and Experience
About You
To be successful in this role, you will have:
Bachelor’s degree in business, Marketing, Education, or a related discipline
Minimum 1 year experience in student recruitment, admissions, education consulting, or a similar role
Strong understanding of Australian student visa processes and international student requirements
Excellent communication and interpersonal skills
Ability to build rapport and maintain strong stakeholder relationships
A target-driven mindset with a passion for student success
Strong organisational and time management skills
Commitment to ethical and student-centred practices
What We Offer
Competitive salary with performance-based incentives
Opportunity to work across multiple campuses
Ongoing professional development and career progression opportunities
Supportive and collaborative team environment
Access to Employee Assistance Program (EAP)
Opportunity to contribute to positive student outcomes in the healthcare education sector
Apply Now
If you are passionate about student engagement and enjoy helping students achieve their educational goals, we would love to hear from you.
Please submit your resume and cover letter outlining your experience and suitability for the role.
All recruitment, selection, and promotion decisions will be based on the best qualified and experienced candidate who can perform the genuine occupational requirements of this position. IHM provides equal opportunity in employment to all suitably abled people without discrimination or harassment based on a personal characteristic protected under the Equal Opportunity Act.
