The Institute of Health & Management (IHM) is a top Australian provider of healthcare and human services education, dedicated to preparing professionals who drive positive change in communities. IHM offers accredited programs such as the Bachelor of Social Work, Master of Nursing, and Graduate Certificate in Advacned Nursing, emphasising contemporary practice and industry-focused learning. The institute is known for its commitment to student achievement, innovative teaching methods, and a supportive, person-centred environment that encourages ethical and evidence-based practices
Job Description
Student Recruitment Officers serve as the first point of contact for prospective IHM students, providing guidance on course options, enrolment requirements, and student systems while supporting informed study and career decisions. This role requires strong communication and interpersonal skills, along with a sound understanding of Australian student visa processes, regulations, and eligibility assessment.
Key responsibilities include managing student enquiries, delivering accurate advice, and converting prospective leads into enrolments. The position also involves close collaboration with Marketing, Sales, and college teams to support both domestic and international students.
Key Responsibilities:
Reach out to prospective students from social media campaigns and direct website or phone enquiries, aiming to convert eligible candidates into enrolment.
Meet intake-specific enrolment targets and receive additional incentives for each successful enrolment.
Offer genuine advice to students, helping them select courses matched to their interests, educational history, and career aspirations.
Stay updated on Australian immigration rules regarding student and related visas.
Maintain thorough knowledge of student visa conditions and understand differing requirements for onshore and offshore enrolments.
Meet students face-to-face on campus, conduct campus tours, and provide guidance.
Desired Skills and Experience
Desired Skills and Experience
Bachelor's degree in business, Marketing, or a related field
At least two years in a similar role assisting international students with course selection
Strong understanding of Australian student visa processes and immigration requirement
Excellent communication, interpersonal, and relationship-building skills
Target-driven mindset with a passion for achieving results
Ability to provide ethical, student-centred advice
Benefits:
Professional Development
Learning new skills
Access to the Employee Assistance Program (EAP).
A collaborative, supportive, values-driven academic environment.
