Since 2012, the Institute of Health & Management (IHM) has established itself as a premier provider of exceptional healthcare and nursing education in Australia. Offering industry acclaimed programs for Nurses, Medical practitioners, Dentists and other Healthcare professionals, IHM has achieved the status of an institute of higher education granted by the Australian Government’s Tertiary Education Quality and Standards Agency (TEQSA).
Job Description
About Role:
Student Support Officer encompasses a range of responsibilities focused on providing assistance, guidance, and support to students throughout their academic journey. The incumbent will play a vital role in fostering a positive learning environment by providing comprehensive support services to students.
Your responsibilities may include, but are not limited to, the following:
Ensure prompt and effective communication with students to address their queries and concerns.
Develop and implement initiatives to enhance the overall student experience and satisfaction.
Monitor academic progress, identify at-risk students, and collaborate with academic staff for intervention.
Develop and implement strategies to address the mental health and well-being of students, ensuring access to appropriate resources
Implement strategies to identify and support at-risk students, contributing to improved retention and academic outcomes
Streamline administrative processes to ensure efficiency and accuracy in managing student records.
Qualifications & Experience:
Bachelor's degree in a relevant field (e.g., education, counseling, social work, psychology)
Previous experience in a similar role within an educational or academic environment is often preferred
Experience in managing administrative tasks or student records might be required or beneficial, depending on the specific responsibilities of the role
Expertise in academic advising, personal development, mental health, or well-being.
Desired Skills and Experience
Skills and Knowledge:
Knowledge about Microsoft Office such as Word, Excel etc. and other computer skills.
Demonstrate experience of contributing to a team environment
Proven skills in systemic filing and documentation procedure.
Effective interpersonal and communication skills including the ability to liaise with students and colleagues.
Ability to priorities workload and meet deadlines
Proven ability to work independently.
Benefits:
Salary Ranges from Rs20,000 to Rs25,000 per month based on relevant experience.
Professional Development and Further Education opportunities
All recruitment, selection and promotion decisions will be based on the best qualified and experienced candidate who can perform the genuine occupational requirements of this position.
To apply for this position, please use the link below. If you have any questions or need further information, feel free to contact us at hr@hcigroup.com.au
